Return Policy – The PolkaDot Boutique

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Return Policy


We hope you love our products but should you not be completely satisfied feel free to reach out to us at: customerservice@thepolkadotboutique.com and we will get back to you within 2 business days. 

NO REFUNDS,  RETURNS WILL RECEIVE STORE CREDIT IN THE FORM OF A GIFT CARD. 
Returns must be received back to The Polka Dot Boutique within 10 business days of the customer receiving the product. We do not issue refunds for returns or exchanges. Merchandise must be returned in original condition (unworn, unwashed, unaltered, fragrance-free) with original tags still attached. Please email us for approval or your items will not be accepted. Shipping will not be issued a credit unless there is an issue on our end. Once we have processed your return you will receive an email with your store credit in the form of a gift card. Please allow 3 business days to process your return. 

 

What if I want to exchange an item? Buyer is responsible for all shipping costs. Our inventory is limited to ensure we always have a variety of styles to choose from. Therefore, we cannot guarantee we will have the exact item still available once we receive your return. 
Where do I send my return? 
 
The Polka Dot Boutique
254 Grapevine Rd.
Vista, CA 92083
Did you receive a damaged or wrong item? 
We apologize for any inconvenience this may have caused and we would be more than happy to make this right. Please email us within 7 days of delivery to customerservice@thepolkadotboutique.com
Just a Few More Details
  • Store credit does not include shipping 
  • Sale items are FINAL SALE.
  • We do not hold items for returns or exchanges 
  • Any return or exchange must be shipped back to us within 10 business days of receiving your package. 
  • Exact colors of merchandise may slightly vary on products due to lighting, photography lenses, and monitor resolution. These situations do not qualify as defects and the buyer will pay to return shipping if a return to our boutique is attempted.